GRKC ships worldwide! Orders will be dispatched from our HQ in USA, Japan, or Hong Kong depending on availability and the destination country.
We make every effort to ship all orders within 3-7 days. Orders placed on weekends or public holidays will be processed the following business day. You will receive a shipping confirmation email as soon as it has been dispatched. You can also contact us at anytime to receive an update.
Please allow 3-7 business days for your order to be processed and dispatched. Standard shipments typically arrive within 6-10 days after the tracking information is issued. Due to recent logistics delays, this estimated time could be greater.
For international shipments, the most efficient warehouse will be chosen at the time of order. Once your package is disaptched, a local courier code will be provided, with all tax + duties included. GRKC covers all customs fees on our behalf.
GRKC will not be held responsible for a delay in shipment caused by weather conditions, international custom issues or any other circumstances beyond the control of GRKC. All shipments are accompanied with a packing list. Worth of goods will be publicly available on the package's insert for tax reasons on all orders. Once orders are sent, a change of delivery address will no longer be possible, please make sure to fill out a correct address when checking out.
It is your responsibility to send the item/s back to GRKC if you require a return or an exchange.
International Returns/Exchanges
Please contact - info@grkcpray.com
Include your Order Number & Reason for the return/exchange.
GRKC does not provide pre-paid return labels; you will be responsible for covering the shipping costs to return.
Keep your proof of postage and provide us with the tracking information once shipped. We are not liable for return packages that are lost or stolen in-transit.
Once we receive the package, please allow 1-3 days for processing.
Free shipping on all orders above $150 *Excludes all Footwear
Orders typically take 3-7 business days to be processed and dispatched. Due to Covid-19 restrictions the processing may be delayed. Some items can take up to 14 days to be dispatched. We thank you for your understanding.
Shipping carriers are selected based on the most efficient delivery route for each order.
TAXES, DUTIES, & CUSTOMS FEES
All orders now ship DUTY FREE! GRKC will cover all customs and duty fees. That means no matter the destination, there will be no extra costs after check out.
GRKC is not responsible for any lost, stolen, or undelivered packages. If your package is marked as delivered but you have not received it, please contact the carrier of the package to open an investigation. GRKC will not replace any packages.
You will receive a shipment notification email with tracking once your order has shipped.
RETURNS & EXCHANGES
RETURNS POLICY
Exchanges / Returns will be issued up to 7 days from the date the product was received.
Please make sure that you have carefully reviewed your order before finalizing your purchase.
Due to the limited nature of our garments, returns are only available in the form of store credit or product exchange.
If an exchange is chosen, we will honor the value of the original order towards anything in our shop.
We only accept returned items in their original resalable condition - unused, with original tags and labels and packaging if applicable.
Please contact info@grkcpray.com to begin the return/exchange process.